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Policies-Dubai Big Lottery

Dubai Big Lottery
Effective date: January 2025

The data we collect

  • Full name and contact information, including email and phone number.
  • IP address and geographic location, collected on a non-continuous basis.
  • Browser type, version, and device information.
  • Usage data, including session duration, click path data, pages visited, and referral sources.
  • Cookies and device identifiers, such as Google Ads ID.

Legal basis and purpose of processing

Your personal data is processed based on one or more of the following legal grounds:

  • Executing a contract with you, for example, processing submissions and distributing prizes.
  • Compliance with legal obligations, such as anti-money laundering and Know Your Customer requirements.
  • Legitimate interests, such as fraud detection, analytics, and service improvement.
  • Consent, where applicable, for example, marketing communications.

The purposes include, but are not limited to, the following:

  • Account registration, verification, and management.
  • Prize payments and draw participation.
  • Fraud prevention, regulatory compliance, and sanctions review.
  • Improving platform performance.
  • Communications, marketing where permitted, and customer service.

Cookies and Analytics

We use cookies and tracking technologies to improve performance, functionality, and user experience. These technologies include third-party analytics services such as Google Analytics.

You can configure your browser to manage or block cookies. For more details, please see Google's privacy policy.

Disclosure of data to third parties

We do not sell personal data. However, we may share data with trusted third-party service providers under strict confidentiality obligations for the following reasons:

  • Cloud computing and IT hosting services.
  • Payment gateways and identity verification or anti-money laundering service providers.
  • Analytics platforms and fraud detection services.
  • Legal authorities that require disclosure by law or court order.

All data processors are contractually obligated to comply with data protection standards and to use your data only for authorized purposes.

Data security

We take appropriate technical and organizational measures to protect personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or unauthorized access.

Despite our efforts, no system can guarantee absolute security. Users are responsible for protecting their credentials and must immediately report any suspected breaches or misuse.

Data retention

Personal data will be retained for as long as necessary in order to:

  • Achieve the purposes outlined in this policy.
  • Comply with legal and regulatory obligations.
  • Resolve disputes and enforce our legal rights.

When the data is no longer required, it will be securely deleted or anonymized.

Data subjects' rights

Subject to applicable law, you have the following rights:

  • The right to access your personal data and obtain a copy of it.
  • The right to correct inaccurate or incomplete data.
  • The right to request data erasure in certain circumstances.
  • The right to restrict or object to data processing.
  • The right to data portability.
  • The right to withdraw consent when processing is based on consent.
  • The right to file a complaint with the data protection authority.

To exercise any of the above rights, please contact us via email at contact@dubaibiglottery.com. contact@dubaibiglottery.com

External Links

Our platform may contain links to third-party websites. We are not responsible for the content, policies, or practices of these websites. We advise you to review their privacy policies independently.

Protection of minors

The Dubai Big Lottery platform is restricted to individuals aged 18 and over. We do not knowingly collect or process data from minors. Any data collected in error will be deleted immediately upon discovery.

Cross-border data transfers

Your data may be processed in jurisdictions outside your country of residence, including the UK, the European Economic Area, and others. By using the platform, you consent to such transfers, subject to adequate safeguards such as standard contractual clauses or equivalent protections.

Amendments to this policy

We reserve the right to modify this Privacy Policy at our sole discretion and at any time. You will be notified of any material changes whenever possible. Continued use of the platform after updates constitutes acceptance of the revised terms.

Contact us

For all inquiries regarding this privacy policy or your personal data, please contact us via email: contact@dubaibiglottery.com.
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Address: Level 17, World Trade Centre, Hamdan Street, Abu Dhabi, United Arab Emirates